FAQs
Frequently Asked Questions
What types of products does Mint Exports offer?
We offer a wide range of mint and essential oil products, including Menthol Crystals, Peppermint Oils, Natural Terpenes, and more.
How can I place an order?
Orders can be placed through our website or by contacting our sales team directly via phone or email.
Do you provide samples of your products?
Yes, we offer samples for many of our products to help you assess quality before placing a bulk order.
What are your payment terms?
We accept various payment methods, including bank transfers and online payments. Specific terms can be discussed at the time of order placement.
What shipping options do you offer?
We offer multiple shipping options, including air and sea freight, to meet your delivery needs based on order size and urgency.
What is the lead time for orders?
Lead times vary depending on product availability and order size, but we strive to process and ship orders as quickly as possible.
Are your products organic?
Many of our products are sourced from natural ingredients, and we offer organic options for select items. Please check the product details for specific information.
Can you handle custom orders?
Yes, we can accommodate custom orders and formulations based on your specific requirements. Please reach out to discuss your needs.
What certifications do you hold?
We hold several industry certifications that reflect our commitment to quality and safety standards. For a complete list, please refer to the “Our Certificates” section.
How can I contact customer support?
You can reach our customer support team via the contact form on our website, or by phone and email, which are listed on our Contact Us page.